Pass Refund Option

PASS REFUND OPTION POLICY TERMS & CONDITIONS
The Refund Option is for those who may want their money back (no credit).
Subject to the refund calculation, Snow Trails will refund based on the following conditions:
The Refund Option must be Added-On to your initial Season Pass purchase. 

• One Refund Option product is required for each unique Season Pass purchased for that pass to qualify for the Pass Refund Option.  
  The Refund Option commences with the purchase of a Season Pass and selection of the Pass Refund Option.
• Notification of non use should be given to Snow Trails ASAP for maximum credit. 
• All refunds are final.

The Pass Refund Option price is non-refundable under any circumstances and excludes Add-On Options. 

Once a Pass is picked up a prorated value will be determined one of two ways including:

Gold Passes: 10% of the Value will be deducted for each week starting Kick-Off Weekend. (usually 2nd weekend in December). 
Other Pass: All non-Gold Season Pass refunds will be based on the number of times a scanable pass has been used multiplied by the All Day Peak Day lift ticket rate. 

Refund requests will not be accepted after March 31st of each season.

When requesting a refund please contact the Guest Services via our Contact Us Form. 

All refunds are final and subject to Snow Trails discretion and approval.